Skip to main content

How to make customers come back again

If you are the owner of retail stores or a department stores that have a lot of competitors it is natural that you provide special services to the (potential) customers. Because poor service can make customers cancel their spending plans if they receives less favorable treatment from the owner or sales clerk of the store / boutique.

The best way to provide a great shopping experience for customers is to hire and train staff who are able to dig up information on the trends and changing customer knowledge into services tailored to customer needs. Remember, based on research, an average of four out of five people will convey pleasant shopping experience to three of their friends.

For those of you who are pioneering the world of business and want to know how to make customers come back again to your store, you can follow these tips trick below.

Tips to make customers come back again


1. Make an attractive store design with fun atmosphere. Consistently provide quality goods, and make customers feel they are taken care by providing the best quality goods.

2. Remember, the (potential) customer is king. Always behave politely, pay attention to what the customer desire or wanted. Then show a willingness to help, and listen to their questions.

make customers come back again
3. Patiently explain and give customers advice on the items to be purchased, such as a quality brand. Help customers to find the items they are looking for, by checking whether the stocks are still available.

4. If you are remember a buyer who has been come back to your shop, greet him with friendly. Ask, for example, how the the item that she/he had bought? Ask him his name, and call their name every time you talk with them. Customers will be pleased if the owner of the store remember them, especially their name.

5. Don't follow beside the shoppers and looking their appeareance from top to bottom. Ask your employees not to do it because it's not polite and make your customer uncomfortable. In addition, ask the clerk to not joke around with the shopkeeper next door who are also idle.

6. Don't get stuck with customer inquiries, and avoid giving negative feedback. Customers can cancel the purchase if the shopkeeper gives a negative answer when asked which model is better for the customer.

Avoid using sentences like this "The gold is not suitable for you, because you have brown skin color." It would be better if you say, "That silver looks sweet for you."

7. If the queue of buyers is long enough, you could try to make the payment process faster. For example, receives payment from the buyers who are currently in the queue, that to bring the exact amount of total purchases.

8. If you or your employee is required to greet visitors, do so while looking into her eyes. Do not let employees yelling at someone who was passing, but his eyes were darting in the other direction. Visitors will know the greeting is totally insincere.

9. When a visitor asks for something that is not available in your store, convey your regret and note the tone of your voice by saying, "Sorry, Ma'am, we don't supply the goods. Maybe there are others who want to look?"

10. If visitors are not buying the goods, don't immediately leave the customers like they are worthless. Say thank you for visiting, and wait until they leave.
Labels:

Comments

Post a Comment

Popular posts from this blog

Tips to lose weight without exercise

Going on a diet to lose weight is not an easy thing to do, it takes a strong will and determination. The good news is that you can follow these easy tips to lose weight without exercise:
1. Don't skip meals Maybe you've heard how bad the impact would occur if you skip a meal such as breakfast. However, a recent study conducted by Cornell University showed that if you skip a meal time then you'll eat 20 percent more. Unfortunately when you eat, you won't be interested in picking vegetables and healthy protein but you'll prefer to eat carbohydrates and fats.
2. Read the food labels A survey from the Centers for Disease Control revealed the fact that people who read labels on packaged foods have a lower BMI (body mass index). Because it will make you compare the content of fat, sugar, and others ingredients to search food with better option.
3. Cut the food into smaller piece People who cut the food turned out to eat less than who do not. So, cut into quarters or two…
Post a Comment
Read more

Tips to overcome boredom at work

Most of the time while at work and at noon, your eyes will getting heavy, body feels weak, losing concentration, and feeling bored. These are the signs that your energy levels have began to decline and you feel lazy to do anything.
You don't need to worry because this is a normal situation. Each individual has a different boredom level, it depends on several factors that influence it such as age, the food you eat and your activity level. You can follow these tips to prevent and overcome boredom that comes in while you are working.
Do light exercise (push up, leg raise, etc) If by chance your boss was not in place, you could take a short time to do push ups, dips or even doing exercises using your seat. Don't do it too long though (10-15 reps is enough), after that your body will feel refreshed.
Eat fresh fruitInstead of choosing a sugary snack with high calories and fat to boost your energy, you better eating fresh fruit instead. The vitamins and minerals contained in it, as well …
Post a Comment
Read more

How to eliminate panda eyes

Having a beautiful eyes is a dream for most of the people, but some people often have problems with dark circle around their eyes (panda eyes) or having under eye bags even though they have enough sleep and rest. Fontunately, eliminating panda eyes and under eye bags on your face is really not that difficult, you can follow these tips to eliminate panda eyes.
How to eliminate panda eyes : 1. Stop smoking and avoid cigarette smoke Toxins in cigarette triggers an increase in the enzyme "matrix metalloproteinase" that cause skin thinning and loss of elasticity, that causes the skin to become wrinkled. Smoking also causes reduced blood flow (ischemia) resulting a lack of oxygen and nutrients the skin that will make your eye bags dark and your skin tone became dull. Cigarette smoke also leave accumulation of toxic substances in the skin layer, and if this lasted in long period your skin will look grayish and always feels dry.
2. Don't forget to use sunblock Avoid direct sun …
Post a Comment
Read more